Reviews

 
 
 
 
  
 
 
 911 Restoration of East Dallas
  
 83 Google reviews 
 
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 Posted on Google  
 
  
 
 
 David Courtade 
 
 
 
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Eric with 911 Restoration was prompt to answer our need when we had a leak in the attic. He had a crew out quickly, and Isaih and David were prompt with sound advice. Their recommendation was honest. Thank you!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Katie Gresl 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
My husband found some mold in our crawl space from a plumbing leak. I called 911 restoration to come check it out. They arrived right away, the project manager was great with communication and they didn’t charge me for an inspection! Luckily we didn’t need extensive repairs but if we have this problem in the future, they will be my first phone call!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Solomon King 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great staff, always going above and beyond Thank you! 👍🏽
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Garcia Garcia 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great communication, great service tech were courteous. Always on time Isaih, Rubin,  Emilio great job guys! Will definitely recommend
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 andreas sundborg 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
In a time of stress and anxiety I over mold and water damage, Juan and his team came in and helped remedy the situation. Communication was great, and everyone involved was professional and helpful. Emilio and the crew that came out helped me out and I can not give them enough praise. Anyone that needs help with mold remediation should be reaching out to this company.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Patrick C 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had them come out and do some water clean up and mitigation. Crew was great. Estevan was awesome. Very attentive, helpful, and accommodating. The rest of the guys were great too. They made sure everything was taken care of and tried to minimize the impact this was having on our family. Def recommend them if you need.this type of service.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sean McWilliams 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I came home to a flooded house on a Sunday evening due to my washer.  I called 911 and they had a crew at my house within about 2 hours; by 530pm that evening.  They even apologized for taking so long, explaining they had to go across town to the shop and get one of the trucks.  The thing I appreciated the most was once they got there they just told me to relax, they were there now, and they are going to take care of it. They showed and explained everything they found and did, including what I needed to do or not do and what to expect.  They were at the house daily, keeping in communication with me throughout. Everyone who came over to help from 911 was friendly and helped put my mind at ease.  Thank you 911. While I hope I never need to use them again I know who my first call or recommendation would be.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chris Joynes 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Juan and the crew were professional from my first conversation. Juan came out same day I requested a quote and turned around an estimate next day. Pricing was very competitive. And they worked with me on a start date. Mold remediation is never good, but 911 Restoration made it fairly painless.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 JoAnn Parenti 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
911 Restoration was a great company to work with, financial cost was not unreasonable. The team that come out was very informative as well as professional!  I would recommend them very highly.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sherie Alvarez 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The team was extremely nice and informative.   They always were extremely professional and always kept me updated throughout.  Great Team!!!!
  
 
  
 
 
 
   
 
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Ensuring customer satisfaction is our top priority. Our mission is to deliver a “Fresh Start” by restoring homes and businesses with professionalism, compassion, and commitment. We take great pride in the positive feedback from our community, who trust us for dependable and comprehensive restoration services.

From emergency water damage restoration and fire cleanup to mold remediation and disaster recovery, our IICRC-certified team strives to exceed expectations. Each testimonial showcases our dedication to restoring properties swiftly, efficiently, and to the highest standards, allowing our clients to move forward with confidence and peace of mind.

We invite you to read the experiences of our satisfied customers, who have turned to us for guidance during challenging times, benefiting from our empathy and expertise. Your feedback motivates us to continue delivering exceptional service and reinforces our commitment to serving the community.

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